Shipping

Shipping Time Table

Franche orders are shipped on business days (Monday - Friday, excluding public holidays)

SHIPPING METHOD

Standard



Express Service

Lead Time
  • Processed and shipped in 1-2 business days.
  • Delivered within 5-9 business days from ship date
  • Placed by 11am and shipped same day
  • Placed after 11am and shipped next day
  • Delivered within 1 business day from ship date to Sydney, Melbourne and Brisbane and within 3 business days all other locations.
  • Click here to check if your suburb is within the Express Post network.
STANDARD SERVICE

Most orders shipped via Standard Service are processed and shipped in 1-2 business days.

Estimated delivery times from warehouse dispatch:

  • NSW Metro – 2 business days
  • NSW Regional – 2-3 business days
  • VIC Metro & Regional – 4 business days
  • QLD Metro – 4 business days
  • QLD Regional – 5-6 business days
  • TAS Metro & Regional – 5-6 business days
  • SA Metro – 3-4 business days
  • SA Regional – 5-6 business days
  • WA Metro – 5-6 business days
  • WA Regional – 7-9 business days
  • NT Metro – 5-6 business days
  • NT Regional – 6-9 business days
EXPRESS SERVICE

Orders placed by 11am will be processed and shipped the same day, depending on product availability. Express orders placed after 11am will be processed and shipped the next business day.Orders are delivered within 1 business day from ship date to Sydney, Melbourne and Brisbane, and within 3 business days to all other locations.
Click here to check if your suburb is within the Express Post network.

ESTIMATED DELIVERY DATES

We do our best to estimate the most accurate delivery time for your convenience. For the most up-to-date delivery information once your order has been shipped, please refer to the tracking information in your email confirmation. Simply use the tracking number provided to track your package online.

*The dates provided are estimates and are subject to change.

Shipping restrictions

To the best of our ability all orders are processed and shipped within 1-2 business days from receipt. All orders require a signature upon delivery. If you are not there to sign for your order, Australia Post will leave a card with details of where to collect your parcel. To ensure secure and undamaged delivery of your order, our Australia Post will not be able to leave your order 'hidden' at the address. We will take all reasonable care to deliver to the address given. However we will not be liable for non-delivery or mis-delivery as a result of incorrect data entry.

We're sorry Franche only delivers online orders